GREENDEX

Participant Management

Managing project participants and their data

Participant Management

The Participants page provides tools to view, manage, and organize all participants across your organization's projects.

Accessing Participants

Navigate to the Participants section:

  1. Click "Participants" in the main sidebar
  2. You'll see a list of all organization participants
  3. Use filters and search to find specific participants

Participants List

Table View

The participants table displays:

ColumnDescription
NameParticipant's full name
EmailContact email address
CountryOrigin country
ProjectsNumber of associated projects
StatusRegistration and submission status
ActionsAvailable management options

Status Indicators

Visual badges show participant status:

  • 🟢 Active - Currently participating in projects
  • 🔵 Completed - Finished participation
  • 🟡 Pending - Invited but not yet active
  • Inactive - No current project associations

Filtering and Searching

Find participants by:

  • Name - First or last name
  • Email - Email address
  • Country - Origin country

Filters

Filter the participant list:

By Status

  • All participants
  • Active only
  • Pending invitations
  • Completed
  • Inactive

By Project

  • Participants in specific projects
  • Cross-project participants
  • Unassigned participants

By Country

  • Filter by origin country
  • Useful for regional analysis
  • Group by geographic regions

Sorting

Order participants by:

  • Name - Alphabetical
  • Country - Grouped by origin
  • Join date - When they first participated
  • Project count - Most to least active

Participant Details

Viewing Individual Participants

Click on a participant to see:

  • Personal information - Name, email, country
  • Project history - All projects they've participated in
  • Submission data - Carbon footprint information
  • Activity log - Registration and submission history

Participant Profile

The profile view shows:

Basic Information

  • Full name
  • Email address
  • Country of origin
  • Account creation date

Project Associations

List of projects:

  • Project name and dates
  • Role in project
  • Submission status per project
  • Carbon data submitted

Carbon Footprint Summary

  • Total emissions across all projects
  • Average per project
  • Transport mode preferences
  • Trend over time

Managing Participants

Editing Participant Information

To update participant details:

  1. Find the participant in the list
  2. Click "Edit" or the participant name
  3. Modify the fields
  4. Save changes

Editable fields:

  • Name (corrections)
  • Email (if changed)
  • Country (if incorrect)

Note: Some fields may be locked if the participant has an active account.

Removing Participants

To remove a participant:

  1. Find the participant in the list
  2. Click "Remove" button
  3. Confirm the action

What happens:

  • Participant is removed from the organization
  • Their data remains in projects (for reporting)
  • They lose access to any associated accounts
  • Can be re-invited later if needed

Caution: This action cannot be undone.

Merging Duplicate Participants

If the same person appears multiple times:

  1. Identify duplicate entries
  2. Select the primary record
  3. Use "Merge" function (if available)
  4. Choose which data to keep
  5. Confirm the merge

Best practice: Prevent duplicates by using consistent email addresses.

Participant Data Management

Exporting Data

Download participant information:

  1. Select participants (or use filters)
  2. Click "Export" button
  3. Choose format:
    • CSV - For spreadsheets
    • PDF - For reports
    • JSON - For integrations
  4. Download the file

Export includes:

  • Personal information
  • Project associations
  • Carbon footprint data
  • Submission dates

Importing Participants

Bulk import participants (if feature enabled):

  1. Prepare CSV file with required columns
  2. Go to Participants page
  3. Click "Import"
  4. Upload the file
  5. Map columns to fields
  6. Review and confirm

Required columns:

  • Name
  • Email
  • Country
  • Project (optional)

Data Validation

The system validates participant data:

  • Email format - Must be valid email
  • Required fields - Name cannot be empty
  • Country codes - Must be valid ISO codes
  • Duplicates - Warns if email already exists

Communication

Contacting Participants

Send messages to participants:

  1. Select participants (or filter group)
  2. Click "Contact" or "Email"
  3. Compose message
  4. Send or schedule

Use cases:

  • Reminder to submit carbon data
  • Project updates
  • Thank you messages
  • Follow-up surveys

Email Templates

Use templates for common communications:

  • Submission reminder - Prompt to complete form
  • Deadline approaching - Urgent reminder
  • Thank you - Acknowledge participation
  • Project update - Share information

Participant Analytics

Overview Statistics

Summary metrics displayed:

  • Total participants - Organization lifetime
  • Active participants - Currently in projects
  • Countries represented - Geographic diversity
  • Average projects - Per participant

Visual analytics show:

  • Participation over time - Monthly/quarterly trends
  • Country distribution - Where participants come from
  • Project popularity - Most joined projects
  • Retention rate - Return participants

Carbon Footprint by Participant

Analysis tools:

  • Highest emitters - Identify for offset programs
  • Lowest emitters - Recognize sustainable travel
  • Average per participant - Benchmark metric
  • Transport preferences - Modal split by participant

Best Practices

Data Quality

  • Verify emails - Ensure contactability
  • Standardize names - Consistent formatting
  • Correct countries - Accurate for statistics
  • Remove duplicates - Keep data clean

Privacy Compliance

  • Minimal data - Collect only what's needed
  • Secure storage - Protect personal information
  • Access control - Limit who can view data
  • Retention limits - Delete when no longer needed
  • Consent records - Document permissions

Engagement

  • Welcome message - Acknowledge new participants
  • Regular updates - Keep them informed
  • Show impact - Share carbon footprint results
  • Solicit feedback - Improve future projects

Troubleshooting

Participant Not Found

If a participant doesn't appear:

  • Check filter settings
  • Verify spelling in search
  • Look in specific project
  • Check if they were removed

Can't Edit Participant

If editing is disabled:

  • May have active account
  • Insufficient permissions
  • Data is locked
  • Contact an Owner

Export Fails

If export doesn't work:

  • Check selected participants
  • Try smaller batches
  • Verify file format
  • Check browser download settings

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