Participant Management
Managing project participants and their data
Participant Management
The Participants page provides tools to view, manage, and organize all participants across your organization's projects.
Accessing Participants
Navigate to the Participants section:
- Click "Participants" in the main sidebar
- You'll see a list of all organization participants
- Use filters and search to find specific participants
Participants List
Table View
The participants table displays:
| Column | Description |
|---|---|
| Name | Participant's full name |
| Contact email address | |
| Country | Origin country |
| Projects | Number of associated projects |
| Status | Registration and submission status |
| Actions | Available management options |
Status Indicators
Visual badges show participant status:
- 🟢 Active - Currently participating in projects
- 🔵 Completed - Finished participation
- 🟡 Pending - Invited but not yet active
- ⚪ Inactive - No current project associations
Filtering and Searching
Search
Find participants by:
- Name - First or last name
- Email - Email address
- Country - Origin country
Filters
Filter the participant list:
By Status
- All participants
- Active only
- Pending invitations
- Completed
- Inactive
By Project
- Participants in specific projects
- Cross-project participants
- Unassigned participants
By Country
- Filter by origin country
- Useful for regional analysis
- Group by geographic regions
Sorting
Order participants by:
- Name - Alphabetical
- Country - Grouped by origin
- Join date - When they first participated
- Project count - Most to least active
Participant Details
Viewing Individual Participants
Click on a participant to see:
- Personal information - Name, email, country
- Project history - All projects they've participated in
- Submission data - Carbon footprint information
- Activity log - Registration and submission history
Participant Profile
The profile view shows:
Basic Information
- Full name
- Email address
- Country of origin
- Account creation date
Project Associations
List of projects:
- Project name and dates
- Role in project
- Submission status per project
- Carbon data submitted
Carbon Footprint Summary
- Total emissions across all projects
- Average per project
- Transport mode preferences
- Trend over time
Managing Participants
Editing Participant Information
To update participant details:
- Find the participant in the list
- Click "Edit" or the participant name
- Modify the fields
- Save changes
Editable fields:
- Name (corrections)
- Email (if changed)
- Country (if incorrect)
Note: Some fields may be locked if the participant has an active account.
Removing Participants
To remove a participant:
- Find the participant in the list
- Click "Remove" button
- Confirm the action
What happens:
- Participant is removed from the organization
- Their data remains in projects (for reporting)
- They lose access to any associated accounts
- Can be re-invited later if needed
Caution: This action cannot be undone.
Merging Duplicate Participants
If the same person appears multiple times:
- Identify duplicate entries
- Select the primary record
- Use "Merge" function (if available)
- Choose which data to keep
- Confirm the merge
Best practice: Prevent duplicates by using consistent email addresses.
Participant Data Management
Exporting Data
Download participant information:
- Select participants (or use filters)
- Click "Export" button
- Choose format:
- CSV - For spreadsheets
- PDF - For reports
- JSON - For integrations
- Download the file
Export includes:
- Personal information
- Project associations
- Carbon footprint data
- Submission dates
Importing Participants
Bulk import participants (if feature enabled):
- Prepare CSV file with required columns
- Go to Participants page
- Click "Import"
- Upload the file
- Map columns to fields
- Review and confirm
Required columns:
- Name
- Country
- Project (optional)
Data Validation
The system validates participant data:
- Email format - Must be valid email
- Required fields - Name cannot be empty
- Country codes - Must be valid ISO codes
- Duplicates - Warns if email already exists
Communication
Contacting Participants
Send messages to participants:
- Select participants (or filter group)
- Click "Contact" or "Email"
- Compose message
- Send or schedule
Use cases:
- Reminder to submit carbon data
- Project updates
- Thank you messages
- Follow-up surveys
Email Templates
Use templates for common communications:
- Submission reminder - Prompt to complete form
- Deadline approaching - Urgent reminder
- Thank you - Acknowledge participation
- Project update - Share information
Participant Analytics
Overview Statistics
Summary metrics displayed:
- Total participants - Organization lifetime
- Active participants - Currently in projects
- Countries represented - Geographic diversity
- Average projects - Per participant
Trends
Visual analytics show:
- Participation over time - Monthly/quarterly trends
- Country distribution - Where participants come from
- Project popularity - Most joined projects
- Retention rate - Return participants
Carbon Footprint by Participant
Analysis tools:
- Highest emitters - Identify for offset programs
- Lowest emitters - Recognize sustainable travel
- Average per participant - Benchmark metric
- Transport preferences - Modal split by participant
Best Practices
Data Quality
- Verify emails - Ensure contactability
- Standardize names - Consistent formatting
- Correct countries - Accurate for statistics
- Remove duplicates - Keep data clean
Privacy Compliance
- Minimal data - Collect only what's needed
- Secure storage - Protect personal information
- Access control - Limit who can view data
- Retention limits - Delete when no longer needed
- Consent records - Document permissions
Engagement
- Welcome message - Acknowledge new participants
- Regular updates - Keep them informed
- Show impact - Share carbon footprint results
- Solicit feedback - Improve future projects
Troubleshooting
Participant Not Found
If a participant doesn't appear:
- Check filter settings
- Verify spelling in search
- Look in specific project
- Check if they were removed
Can't Edit Participant
If editing is disabled:
- May have active account
- Insufficient permissions
- Data is locked
- Contact an Owner
Export Fails
If export doesn't work:
- Check selected participants
- Try smaller batches
- Verify file format
- Check browser download settings
Related Topics
- Participants Overview - Understanding participants
- Participation Form - How participants submit data
- Project Details - View participants per project
- Invitations - Invite participants as team members