Team Invitations
How to invite and manage team members
Team Invitations
The invitation system allows you to add new members to your organization. This covers both sending invitations and accepting them.
Sending Invitations
Who Can Invite
- Owners can invite members with any role (Owner, Employee, Participant)
- Employees can only invite Participants
How to Send an Invitation
- Go to the Team page (
/org/team) - Click the "Invite Member" button
- Fill in the invitation form:
- Email - The invitee's email address
- Name - The invitee's full name
- Role - Select the appropriate role (Owner, Employee, or Participant)
- Click "Send Invitation"
What Happens Next
- The invitee receives an email with an invitation link
- The invitation appears in the team list as "Pending"
- The invitee must accept the invitation to join
Accepting Invitations
For New Users
If the invitee doesn't have a Greendex account:
- Click the invitation link in the email
- You'll be redirected to the signup page
- Create an account
- After verification, you'll automatically join the organization
For Existing Users
If the invitee already has a Greendex account:
- Click the invitation link in the email
- Log in if prompted
- Click "Accept Invitation" on the acceptance page
- You'll be added to the organization and redirected to the dashboard
Managing Invitations
Viewing Pending Invitations
Pending invitations are displayed in the Team page with a "Pending" status.
Canceling Invitations
Owners can cancel pending invitations from the Team page.
Role Permissions
| Role | Can Invite Owners | Can Invite Employees | Can Invite Participants |
|---|---|---|---|
| Owner | ✅ | ✅ | ✅ |
| Employee | ❌ | ❌ | ✅ |
| Participant | ❌ | ❌ | ❌ |
Troubleshooting
Invitation Not Received
- Check spam/junk folders
- Verify the email address was entered correctly
- Try resending the invitation
Invitation Link Expired
Contact an organization owner to send a new invitation.